Townsend Ltd - Heating | Oil Tanks | Boiler Servicing | Plumbing

website accessibility information »

Accessibility image


Making our website open to all

We are fully committed to making our services accessible to everyone, and that is as true for our website as it is for everything else.

As such, we have incorporated a number of features designed to assist navigation through the site both to partially sighted users and those who wish to navigate without the use of a mouse.

The site is built using cascading style sheets to create the visual layout, but if your browser does not support them, or they are disabled, the content of each page will still be visible.

All images and animations on the site have alternative descriptions; non-illustrative images (for example, spacers) have blank alternatives so they can still be distinguised from important content.

If you encounter any problems accessing the site, please contact us, and we will do everything we can to assist you.

Access keys

Keyboard shortcuts known as Access Keys have been included in this website to assist navigation without a mouse. They can be used from any page in the site, and are listed below:

  • 1 = Home
  • 3 = Site map
  • 4 = About us
  • 5 = Heating
  • 6 = Oil tanks
  • 7 = Boiler servicing
  • 8 = Pumbing
  • 9 = Contact us
  • 0 = Accessibility
  • p = Privacy policy
  • x = Text only

You can use the access keys as follows:
Internet Explorer (PC): press and hold ALT and select the appropriate number/letter, then press enter
Firefox (PC): press and hold ALT and select the appropriate number/letter
Chrome (PC): press and hold ALT and select the appropriate number/letter
Safari (Mac): press and hold CTRL + ALT and select the appropriate number/letter
Firefox (Mac): press and hold CTRL and select the appropriate number/letter
Chrome (Mac): press and hold CTRL and select the appropriate number/letter

Text only version

No graphics, just words
A text-only version of this site is also available for those who may find viewing the graphic version difficult. This can be accessed on ony page either by using the appropriate access key (x) or by clicking the link on the footer bar. To change to the text-only version of the site now, click this link.

Alternative font sizes

Make the text larger (or smaller)
You can increase (or decrease) the size of the text on this site using the controls built into your browser.
To change size on a PC, press and hold CTRL and then + to increase the size or - to reduce it.
On a Mac, press and hold CMD and then + or -
If you are using Internet Explorer, you need to go to the 'View' menu, then 'Text Size' and then select the appropriate option.

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